Our shipping costs are based on an item's size and weight as well as the method    

            of shipment. Courier delivery must be to a physical street address. Items    

            ordered together are not necessarily shipped simultaneously. If an item is back      

            ordered, we will notify you by telephone or e-mail with an estimated delivery       

            date. Special Order items may take 4 to 6 weeks for delivery. Shipments to           

            and may incur extra charges. When available, expedited shipping   

            will have extra charges.

           

             Motor Freight:

           

            Products that exceed the size limitations of UPS will be shipped via motor

            freight. Motor freight shipments are only available to residents of the 48    

            contiguous . Motor freight charges shall only include delivery to       

            the residential front door of the shipping address.

           

             Freight Damage

           

            If your item has been damaged in shipment we will repair or replace that item       

            at no cost to you. Please contact our customer service department by telephone     

            or e-mail within 48 hours to obtain an RMA (Return Merchandise Authorization)  

            number. Items without an RMA number will be returned to the customer and will 

            not be processed. The easy to follow instructions for returning merchandise to       

 US Lighting are written below. Reasonable shipping charges will be refunded upon

 inspection and only when damage is deemed to be freight damage. A repaired or

 replaced item will be shipped as soon as possible with no additional charges.

           

            Broken Glass

           

            We do not consider an item with broken glass to be a damaged product. Please     

            contact our customer service department by telephone or e-mail within 48 hours    

            of receipt and we will ship you a replacement glass at no charge to you.

           

            Wrong Item Shipped

           

            Given our priority with customer service, you can bet that we check and double    

            check all items before they are shipped. In the unlikely event that you are  

            accidentally shipped the wrong item, please contact our customer service   

            department by telephone or e-mail within 48 hours of receipt to obtain an RMA    

            number. Items without an RMA number will be returned to the customer and will 

            not be processed. Please see below for instructions on returning merchandise to     

            US Lighting. After receipt and inspection of the product, all shipping        

            charges will be refunded. The correct item will be shipped as soon as possible        

            with no freight charges.