Return Policy                                                

We want you to be happy with your purchase, which is why your satisfaction is

guaranteed. If you decide that you do not want your item for any reason, please

contact us by telephone or e-mail within 14 days of receipt, so we can arrange

for exchange or return. We will supply you with an RMA number for the return.

Items without an RMA number will be returned to the customer and will not be

processed. Only items purchased from US Lighting may be returned. All sales

on clearance items and light bulbs are final. Items that have been used,

installed or modified will not be accepted. We accept only saleable items in

the original package. You may be charged for any missing parts. Special order

items are subject to a 25% restocking fee. Custom orders may not be returned

unless they have an operational or manufacturer design defect.       

Once the product is received at our warehouse in good condition we will issue a

refund for the amount of the product to the same credit card used for the

purchase, less original shipping charges. The returned item must be received by

us within 14 days of receipt of return authorization. The refund for the

returned item will be made upon receipt and inspection. If we determine that

the item has been installed or used, credit will not be issued and the item may

be returned to you at your expense.                           

Warranty                                                                  

US Lighting will honor all available manufacturer warranties still in effect

covering manufacturer defects. We will repair or replace the defective item

(except light bulbs) for one year from the date of purchase. Please contact our

customer service department by telephone or e-mail for an RMA number. Items

without an RMA number will be returned to the customer and will not be

processed. Please see below for instructions on returning merchandise to

US Lighting. Reasonable shipping charges will be refunded upon inspection

and only when damage is deemed to be a factory defect. A repaired or replaced

item will be shipped as soon as possible with no additional charges.

Returning an Item                                                    

Before you return an item to us, you must first contact our customer service

department by telephone or e-mail within the appropriate time frame. We will

supply you with an RMA number and shipping instructions for return. Items

without an RMA number will be returned to the customer and will not be

processed. The RMA number will be used to ensure that you receive credit for

your return. You must write the RMA number down on the returns form and include

it with your item. If possible, include a copy of your e-mailed invoice as

well.                                                               

Please pack the item in its original box. Be sure to pack such that all parts

are included and the item will not be damaged during shipment. You must ship

products to US Lighting by FedEx or UPS ground and make note of the tracking

number. If you ship via USPS, insurance and delivery confirmation will be

required.